Question 1

WILL MY DEPOSIT BE DEDUCTED FROM MY OVERALL TOTAL?

Accepted Answer

Yes, your deposit is used to hold your appointment slot and will be deducted from your overall total

Question 2

WHAT ARE ACCEPTED FORMS OF PAYMENT?

Accepted Answer

Cash or Cash app preferred, Card is accepted with an additional 5% fee.  ​

Question 3

WHAT IS THE CANCELATION POLICY?

Accepted Answer

Your deposit will be fortified if you cancel your appointment. Appointments canceled 24 hours or less before the appointment time will be required to pay half of the appointment cost plus a $25 rebooking fee to reschedule or book the next appointment (unless otherwise stated by the owner). YOU WILL NOT BE ABLE TO REBOOK UNTIL ALL CANCELATION FEES ARE PAID.    If you book an appointment and still owe and/are banned from booking due to a breach of the above policies, your deposit will be fortited and your appontment will be cancelled.

Question 4

WHAT IS THE LATE FEE POLICY?

Accepted Answer

The stylist and client both receive a 5 min grace period. After 5 mins, the late fee is $20 up until 20 mins. After 20 mins your appointment will be canceled unless otherwise stated by the owner. if your appointment is cancelled due to being late, cancelation fees will then apply as stated above. If your appointment needs to be pushed back due to a lag in the day, you will be notified at minimum, 30 mins before your appointment. The late policy will then stand based on your pushed back time.

Question 5

CAN MY DEPOSIT BE TRANSFERRED TO ANOTHER APPOINTMENT IF I NEED TO RESCHEDULE?

Accepted Answer

Yes, if you notify 48 hours before your set appointment. The deposit can then be transferred to another appointment within the same month.

Question 6

HOW CAN I BOOK ON A SUNDAY OR MONDAY?

Accepted Answer

There is a $40 convenience fee for special request on Sunday or Monday as the salon is normally closed . Text 980-292-6857 to book, be ready to send a deposit via cash app to secure your appointment.  ​

Question 7

HOW DO I BOOK?

Accepted Answer

Go to the services page and select desired style, Click the photo to view entire description, View calendar to see availability, PAY DEPOSIT, and then Your booked

Question 8

CAN I BOOK WITHIN A 24 HOUR TIME FRAME?

Accepted Answer

Yes, you must text 980-292-6857 to inquire about availability if you wish to book within the next 24 hours.  ​

Question 9

IS SHAMPOO/ HAIR INCLUDED FOR MY DESIRED STYLE?

Accepted Answer

You must view the full details of your desired style on the services page before booking. This ensures you know what is included for your desired style.

Question 10

DO YOU SUPPLY HAIR FOR CUSTOM WIGS OR CAN I BRING MY OWN?

Accepted Answer

yes, new pricing for custom units including the hair has been listed on the shop page under the pretty poppin wig collection. Prices listed under wigs on the services page is the price of construction supplying your own hair.  ​

Question 11

DO YOU SUPPLY HAIR FOR AN INSTALL?

Accepted Answer

Yes, the request for hair must be made 14 business days in advance of your appointment. The price of the hair will be included in the deposit to secure your appointment. Please text 980-292-6857 to inquire.

Question 12

CAN I BRING MY OWN HAIR FOR BRAIDS?

Accepted Answer

Hair is supplied for basic colors (1, 1b, 2, 4). You are welcome to bring your own hair but the price of the select braid style will still stand. The braiding hair can be any brand but it must be PRESTRETCHED.